Solutions that transform
complex to simple

We kick off every project by identifying key stakeholders, understanding expectations, and establishing the project’s scope and objectives. This detail is captured in a Solution Requirements Document, with a budget (plus contingency) and timeline, risk and quality management strategies, and a communication plan.

We design the automated and manual processes that will enable us to achieve your project goals. Then we specify the functional deliverables and system configuration for each part of the solution. Both are captured in the Solution Requirements Document, so the end solution will align with your objectives.

Your team executes the project plan, configuring and developing the deliverables scoped in the Solution Requirements Document. This entails tight performance tracking and control of scope, costs, quality, and risks – with issues raised before they become problems. The key is clear, regular communication, so you’re always in the loop.

We deploy, optimise and test our scoped and customised solution, ensuring it meets the needs and expectations of your customer or end user. This stage includes managing iterative changes or updates post deployment, and providing stakeholder training and support.

This step involves evaluating the project outcomes and processes, and identifying lessons learned and best practices. It also includes seeking feedback from the stakeholders and users. At this stage, we  also identify any incremental improvements and assess the value of enhancements for future Discovery + Scoping development phases.