HubSpot has recently launched a new Hub within their CRM platform: 'Operations Hub' (Ops Hub). Ops Hub gives you a unified toolset that connects apps, cleans customer data, and automates business processes under one central platform. Below we describe why it's important to adjust your tech stack and processes as you scale, and what advantages this new Hub provides for businesses using (or planning to use) HubSpot Marketing, Sales or Service Hubs.
As your business grows, you'll inevitably run into issues of scale. Suddenly, systems that worked before for a small team, start cracking under the demands of a larger team, more customers and more work.
There are three common challenges that most businesses experience as they scale:
So it's important to find tools that tackle these issues head-on as you grow. If you're already on HubSpot Marketing, Sales or Service - you're halfway there. Now with Ops Hub, there's even more glue and flexibility for your business to adapt to growth.
Data Quality Automation:
Ops Hub is designed for established businesses experiencing growth, who are either already on HubSpot, or are planning to move to HubSpot to take advantage of systems automation - be that Marketing, Sales or Customer Service.
Ops Hub provides added features over and above Marketing Hub, Sales Hub and Service Hub that focus on 'cleaning' up complex legacy data, streamlining integrations, and providing flexibility for your team to do more customised things with HubSpot.
To get the full advantages of Ops Hub, your team will be using (or planning to use) HubSpot as one of your core business systems. The advanced features of Ops Hub will allow you to streamline your tech stack and processes to support your growth, making your team's jobs easier, and delighting your customers with a slick customer experience.